Privacy policy

Privacy Policy

BellaDonna Cosmetics (belladonna.com.pk) aap ki privacy ko seriously leta hai. Ye policy batati hai ke hum aap ki information kaise collect, use, aur protect karte hain.

Hum kya information collect karte hain:

  • Naam, phone number, delivery address (order process karne ke liye)
  • Order history aur payment details (advance payment ke waqt)
  • WhatsApp number (order updates aur tracking ke liye)
  • Website usage data (cookies ke zariye — browsing behavior, device info)

Information kyun collect karte hain:

  • Order confirm aur process karne ke liye
  • Delivery aur tracking updates bhejne ke liye
  • Customer support provide karne ke liye
  • Website experience behtar banane ke liye (analytics)

Information kis ke saath share hoti hai:

  • Courier partners (Leopards, TCS, PostEx) — sirf delivery purpose ke liye
  • Payment partners (JazzCash/EasyPaisa) — sirf transaction verify karne ke liye
  • Hum aap ki information kabhi bhi third-party marketing companies ko sell nahi karte

Data Security:

  • Aap ki payment aur personal information secure tareeke se store ki jati hai
  • Website par SSL encryption use hoti hai

Cookies:

  • Website behtar banane aur aap ka experience personalize karne ke liye cookies use hoti hain
  • Aap apne browser settings se cookies disable kar sakte hain

Aap ke Rights:

  • Aap apni information update ya delete karne ki request kar sakte hain (WhatsApp/email par contact karke)
  • Aap kisi bhi waqt marketing messages se opt-out kar sakte hain

Policy Updates:

  • Ye privacy policy waqtan faqtan update ho sakti hai bina prior notice ke; latest version hamesha website par available hogi

Contact:
Kisi bhi privacy-related query ke liye humein contact karein:
📞 03200453232
📧 [email address]